House Manager

JOB DESCRIPTION

The House Manager is responsible for overseeing the daily operations of the home and/or day program while ensuring the health, safety, and well-being of individuals with developmental disabilities. The House Manager ensures staff provide services in accordance with each individual’s ISP and accurately document all required information. Responsibilities include supervising, coaching, and training staff, monitoring service delivery, and maintaining compliance with applicable policies and regulations.

JOB TYPE
Full-Time, Part-Time 

PAY
$18.00-$19.00

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential functions of this job include the following and other tasks as given by the Administrator:

  • Supervises daily operations of the home to include, but not limited to, daily engagement with clients, homemaker personal care, light cleaning of the home including laundry care, grocery shopping, menu planning, assisting with meal preparation, planning of recreation/community outings and conducting emergency drills (fire, tornado, etc.).

  • Financial tracking and reconciliation.

  • Compliance and follow-up with internal/external auditors.

  • Ensure that all required yearly forms are completed and updated.

  • Responsible for inventory of supplies and items in homes. Inventory of supplies must be conducted by House Managers at the beginning and end of each shift.

  • Updating meds and medical contacts.

  • Medication Appointments: Must be scheduled promptly to prevent medication outages. These appointments are where we request refills on routine medications.

  • You must ensure that you or assigned staff call in and pick up medication refills when there are 7 days of medication remaining. Medication must never be allowed to fall below 4 days remaining in the home while waiting for a refill.

  • Must be on call and available for emergencies.

  • Appointment record sheets must be taken to all appointments for the doctor to fill out and submitted to the office.

  • Timely & accurate completion of UI/MUI-mandated reports within 24 hours of the incident or before 3 pm the following business day. MUI’s must be called in within 4 hours of an incident.

  • Sets clients’ appointments and transports them to appointments.

  • Must attend training/in-service, staff meetings, and special team meetings as requested by Administration.

  • Ordering/tracking and medication administration. MAR/ TAR review.

  • Effectively communicates pertinent information at shift change regarding client concerns or needs in the home.

  • Intervenes as necessary to protect clients from injuring other clients, staff, and/or themselves

    according to policy.

  • Assists in obtaining shift coverage.

  • Accurately records mileage and pertinent information when transporting clients.

  • Records time accurately into Anywhere software and monitors employee time tracking with proper work codes.

  • Corrective Actions & In-Services: Administers corrective actions and conducts in-services as

    needed to address performance concerns, maintain compliance, and ensure proper client care.

  • Must follow HIPAA laws.

  • Monitors Agency vehicle use and maintenance needs and accurately and immediately reports any problems to Administration.

  • Remains awake and alert while on duty to ensure responsiveness to clients.

  • Responsible for managing staff.

  • All money requests for individuals must be authorized by Administration.

  • You are not allowed to use personal email to conduct Alpha Personal Care, LLC business. You

    must contact administration before contacting SSA’s and guardians.

  • Fills in at other homes as needed and/or directed by Administration when clients are out of the

    home.

  • Must be able to coach and train staff on job requirements.

  • Must obtain training hours on an annual basis.

  • Managers are responsible for proper documentation of services provided including: scheduling doctors’ appointments and follow up measures, menu planning, grocery shopping, cooking, keep house clean and maintained, administering medication, re-ordering medication to ensure no outages, training new staff and in-servicing all staff on ISP/ BSP or other pertinent changes that they need to be made aware of.

  • Managers must attend annual ISP, manager meetings & emergency team meetings.

  • Money management of individuals funds.

  • Must be able to come up with out of the box strategies for de- escalating issues when they arise for both individuals served and staff.

  • Managers are required to give corrective actions to staff who are failing to complete job responsibilities.

  • As a manager, you must have good organizational & communication skills. Must be dependable, caring, a team player, understand how to resolve conflicts amicably.

  • Manager must have reliable transportation, a valid driver’s license with less than 6 pts and valid car insurance.

  • Must have experience dealing with MUI/UI's and proper reporting processes. Must alert office administration of any changes in individuals behavior, medication etc.

  • Requirements include at least two years’ experience in management or supervision of individuals with developmental disabilities or have at least an Associate’s Degree, must have high school diploma or the equivalent. Must be able to pass a background & drug test.

  • Bullying will not be tolerated!

COMMUNICATION AND INTERPERSONAL SKILLS

  • Must know Alpha Personal Care, LLC’s mission statement and core values.

  • Must act with integrity.

  • Must have excellent verbal and written communication skills.

  • Must be detail oriented.

  • Must maintain confidentiality of client files and individual client logs.

  • Must possess conflict resolution skills.

  • Must be self-motivated and able to work independently.

  • Critical thinking.

  • Must hold staff accountable and be willing to train staff as needed.

  • Must be able to follow directives given by Administration.

  • Must be a team player.

  • Assist clients in efforts to solve problems.

REQUIREMENTS/QUALIFICATIONS

High School diploma or equivalent required. Associate’s degree in human services field preferred. Relevant job experience may be substituted for a preferred college degree. Must have the ability to effectively work with Agency employees, outside contacts, and clients. Must possess a valid Ohio driver’s license and a driving record that does not preclude the employee from transporting clients to and from doctor’s visits or outings. Must be able to pass background checks.


PREFERRED BUT NOT REQUIRED QUALIFICATIONS

  • Relevant experience working with individuals with disabilities (1 year)

  • Experience as a caregiver (1 year)

  • Experience as a Direct Support Professional (1year)

BENEFITS
ALL employees working a minimum of 20hrs per week are eligible for the following benefits:

  • Healthcare Benefits

  • Dental and Vision Insurance

  • Life Insurance

Full time employees also receive

  • 401(k) matching 

  • Paid Time Off


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